Privacy Policy

Effective Date: November 11, 2025
 
 At JMI Pump Systems, Inc. (“JMI,” “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, jmipumps.com, or our web store, store.jmipumps.com, or interact with us through related services. 

Scope of This Policy

This Privacy Policy applies to all personal information collected through our website, e-commerce platform, and any related communications, transactions, or services.

Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number

  • Billing and shipping addresses

  • Payment details (processed securely via third-party providers)

  • IP address, browser type, device information

  • Purchase history and preferences

  • Login credentials (if you create an account)

  • Any other information you voluntarily provide

We also collect non-personal data such as website usage statistics, which help us improve functionality and user experience.

Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Enhance website performance and usability

  • Remember your preferences and login status

  • Analyze traffic and usage patterns

  • Personalize content and promotions

You can manage or disable cookies through your browser settings. However, doing so may affect certain website features.

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Provide customer support

  • Send updates, promotions, and product information (unless you opt out)

  • Improve website functionality and user experience

  • Comply with legal obligations

Data Security

We implement commercially reasonable physical, technical, and administrative safeguards to protect your personal information, including:

  • SSL encryption for data transmission

  • Secure data storage and access controls

  • Regular monitoring and updates to our security protocols

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

Disclosure of Information

We do not sell or exchange your personal information with third parties. We may disclose your data only:

  • To comply with legal requirements (e.g., court orders)

  • If we believe disclosure is necessary to protect rights, safety, or property

  • In connection with a business transfer (e.g., sale or merger)

We may also share data with trusted third-party service providers (e.g., payment processors, analytics platforms) who assist us in operating our business. These providers are bound by confidentiality and data protection agreements.

Children’s Privacy

Our website is not directed at children under 13, and we do not knowingly collect personal information from minors. If we learn that we have inadvertently collected such data, we will delete it promptly.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing any personal information.

Choice & Opt-Out

You may opt out of receiving promotional emails or catalogs by contacting us using the information below. Please note that opt-out requests may take up to 10 business days to process.

 

 

 

 

Access & Control

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Withdraw consent for data use

  • Request a copy of your data

  • Object to certain types of processing

To exercise these rights, contact us using the details below.

International & State-Specific Rights

If you are a resident of the European Union or California, you may have additional rights under the GDPR or CCPA. Please contact us to learn more or to exercise those rights.

Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

For privacy-related questions, data access requests, or opt-out instructions, please contact our Privacy Officer:

Email: inquiry@jmipumps.com
 Phone: (262) 253-1353
 Mail: JMI Pump Systems, Inc.
 W194 N11695 McCormick Drive
 Germantown, WI 53022
 Business Hours: Monday–Friday, 7:00 AM – 5:00 PM CT